Terms of Service
Last Updated: September 29, 2026
These Terms govern your use of KeySnapshots, including photographer accounts, customer gallery access, purchases, subscriptions, and content you upload.
Please read them carefully. They cover billing, prohibited conduct, intellectual property, warranty disclaimers, limits on liability, and other legal rights and obligations.
Contents
- 1. Overview and Acceptance of Terms
- 2. Consent to Electronic Communications
- 3. Subscriptions, Billing, and Renewals
- 4. Eligibility, Registration, and Account Security
- 5. Access to and Use of the Services
- 6. Acceptable Use and Prohibited Conduct
- 7. Photographer Services and Customer Transactions
- 8. Orders, Payments, and Fulfillment
- 9. User Content and Rights You Grant to KeySnapshots
- 10. Disclaimers of Warranties
- 11. Limitation of Liability
- 12. General Terms
1. Overview and Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you and KeySnapshots governing your access to and use of the Services.
By accessing or using the Services, creating an account, redeeming a gallery code, purchasing products, or clicking to accept these Terms, you agree to be bound by these Terms and our related policies.
2. Consent to Electronic Communications
By providing contact information to KeySnapshots, you consent to receive communications from us electronically, including by email and, where you provide a phone number, by call or text message, to the extent permitted by law.
3. Subscriptions, Billing, and Renewals
Some photographer features are free, and others require a paid subscription. When you buy a subscription, you authorize KeySnapshots and its third-party payment processors to charge the payment method on your account for subscription fees, applicable taxes, and any other amounts due for your use of the Services.
Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing page in your studio, and your plan stays active until the end of the period you have already paid for.
4. Eligibility, Registration, and Account Security
You must be legally capable of entering into a binding agreement in order to use the Services.
You are solely responsible for safeguarding your account credentials and for all activities occurring under your account.
5. Access to and Use of the Services
Subject to your compliance with these Terms, KeySnapshots grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services.
- use the Services only in compliance with applicable law and these Terms;
- maintain all equipment, software, and internet access necessary to use the Services;
- ensure that your use of the Services does not interfere with or degrade the experience of other users.
6. Acceptable Use and Prohibited Conduct
You may not access or use the Services in any manner that is unlawful, infringing, fraudulent, deceptive, threatening, abusive, defamatory, obscene, invasive of privacy, or otherwise objectionable.
You agree not to engage in any activity that could compromise the security, availability, or integrity of the Services.
7. Photographer Services and Customer Transactions
KeySnapshots makes photographer-oriented tools available to facilitate gallery creation, redemption workflows, access management, digital delivery, ecommerce, and related customer experiences.
Photographers are solely responsible for determining what content they upload, what customers may access, what products or services are offered, and whether all necessary permissions and rights have been obtained.
8. Orders, Payments, and Fulfillment
The Services may allow customers to purchase digital downloads, prints, packages, or other products and services. All orders are subject to acceptance, availability, pricing accuracy, payment authorization, fraud review, and any other validation criteria.
For paid gallery purchases, paid downloads, pay-what-you-want transactions, and paid optional tip or support transactions, KeySnapshots retains a 5% platform fee from the photo purchase amount or paid support amount. Any separate digital delivery fee is charged separately and is not part of the photographer tip or support amount.
Galleries are temporary. Photos are deleted 72 hours after the photographer uploads them, so download purchased photos promptly. KeySnapshots cannot restore photos after they are deleted.
9. User Content and Rights You Grant to KeySnapshots
You retain ownership of photographs, videos, text, graphics, logos, metadata, gallery information, and other content you upload through the Services.
You grant KeySnapshots a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, format, adapt, transmit, display, perform, distribute, and otherwise use User Content as necessary to provide, operate, secure, improve, and support the Services.
10. Disclaimers of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND WITHOUT WARRANTIES OF ANY KIND.
KEYSNAPSHOTS DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KEYSNAPSHOTS AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNTS PAID BY YOU TO KEYSNAPSHOTS DURING THE SIX MONTHS PRECEDING THE CLAIM OR ONE HUNDRED U.S. DOLLARS.
12. General Terms
These Terms, together with any additional terms, policies, order forms, pricing terms, and other documents incorporated by reference, constitute the entire agreement between you and KeySnapshots regarding the Services.
If you have questions regarding these Terms or the Services, you may contact us at legal@keysnapshots.com.