KeySnapshots
Privacy Policy
Last Updated: April 1, 2026
This Privacy Policy sets forth the terms and conditions under which KeySnapshots collects, uses, processes, discloses, stores, and otherwise handles personal information when you access or use the Services or otherwise engage with us.
This Privacy Policy describes, among other matters, the categories of personal information we collect, the purposes for which we use that information, the categories of third parties with whom we may disclose it, and certain rights and choices that may be available to you under applicable law.
Contents
1. Scope and Key Terms
This Privacy Policy describes how KeySnapshots ("KeySnapshots," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes personal information when individuals access or use our websites, gallery access tools, QR and code redemption flows, studio dashboard, support channels, ecommerce features, and related applications, products, and services.
KeySnapshots acts as a controller for our own operations and may act as a processor or service provider where photographers use the Services for their own customer relationships.
2. Categories of Personal Information
| Category | Examples | Primary Purposes |
|---|---|---|
| Registration and account information | Name, email address, phone number, username, encrypted password credentials, account preferences, and login session information. | To create and administer accounts, authenticate users, provide access to the platform, and communicate about service-related matters. |
| Photographer business and billing information | Business name, address, tax-related information, payout details, subscription records, and billing contacts. | To onboard photographers, administer subscriptions, process payments, issue invoices, manage compliance obligations, and support business operations. |
| Customer and transaction information | Name, email address, shipping details, purchase records, order history, redemption activity, and payment-related information processed in connection with purchases. | To facilitate gallery access, support ecommerce transactions, fulfill orders, communicate about purchases, and maintain transaction records. |
KeySnapshots collects personal information that is reasonably necessary to operate the Services, comply with legal obligations, protect our interests, support photographers and customers, and maintain a high-quality platform experience.
3. Technical Data, Cookies, and Monitoring
When you access or use the Services, we automatically collect certain technical information by means of cookies, pixels, server logs, SDKs, local storage, and similar technologies.
We use these technologies to keep users signed in, remember preferences, maintain security, measure platform performance, understand usage, and support analytics and operational improvements.
4. Sources of Information
We collect personal information directly from you when you create an account, submit forms, contact support, redeem a code, make a purchase, subscribe to communications, or otherwise engage with the Services.
We may also receive personal information from photographers, payment processors, analytics providers, and vendors supporting our operations.
5. How We Use Personal Information
We use personal information to provide, operate, maintain, secure, and improve the Services; authenticate accounts and manage sessions; administer subscriptions and customer relationships; create and manage galleries and redemption flows; process transactions and fulfill orders; and respond to inquiries and support requests.
- provide gallery access, downloads, proofing, and purchase workflows;
- process subscription charges, customer orders, refunds, and related confirmations;
- send security alerts, account notifications, operational messages, and support responses;
- measure engagement, diagnose errors, and improve the performance and reliability of the Services;
6. How We Disclose Personal Information
We may disclose personal information to affiliates, contractors, and service providers that perform functions on our behalf, including hosting, cloud storage, analytics, communications delivery, billing, payment processing, customer support, fraud prevention, and order fulfillment.
We may also disclose personal information to comply with law, regulation, court order, subpoena, lawful request, or other legal process, or when disclosure is necessary to protect the rights, property, safety, or security of KeySnapshots, our users, or others.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain business and financial records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and preserve evidence relevant to claims or investigations.
8. Security
We implement administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and destruction.
No security program, however, can guarantee absolute security, and no method of transmission over the internet or method of electronic storage is completely secure.
9. Your Choices
You may update certain account information by logging into your account and editing your settings, and you may opt out of marketing emails by using the unsubscribe mechanism included in those communications.
10. Contact Information
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, you may contact KeySnapshots at privacy@keysnapshots.com.