What to include
Your gallery code, the email you used at checkout, and a short description of what happened. A receipt or order confirmation helps too.
Need help with a photo purchase, a download, a receipt, or getting back into a gallery after checkout? Email our support team and we'll sort it out.
Your gallery code, the email you used at checkout, and a short description of what happened. A receipt or order confirmation helps too.
Tell us what you tried, which device and browser you used, and any error message you saw.
If you were charged twice, bought the wrong gallery, or can't find your receipt, contact us before placing another order.